Policies
We are committed to Customer Satisfaction! We work hard to ensure that each of our customers enjoy their shopping experience from start to finish. And we want you to be happy with your purchase each and every time!
Please read our Guarantee and Shipping information below, along with our Polices info...
Please read our Guarantee and Shipping information below, along with our Polices info...
Authenticity Guarantee
Name Brand Items: All of our brand name items are 100% authentic, brand new and come with original packaging. Our name brand items are covered by a comprehensive warranty:
Unbranded (Non-Name Brand) Items: All of our non-name brand items are brand new and come with original packaging. All non-name brand items are covered by the following warranty:
Name Brand Items: All of our brand name items are 100% authentic, brand new and come with original packaging. Our name brand items are covered by a comprehensive warranty:
- Lifetime Authenticity Guarantee: all items purchased from us guaranteed to be genuine for the life of the item. If for whatever reason you ever find it to be otherwise, you can return it for a full refund, forever.
Unbranded (Non-Name Brand) Items: All of our non-name brand items are brand new and come with original packaging. All non-name brand items are covered by the following warranty:
- No Risk 14-Day Return Policy: we ensure that you will receive your item as pictured and as described, i.e. made of the materials stated, on our website. If not, you can return it for a full refund *minus actual original shipping costs.
Return Policy
All merchandise purchased from www.statement-necklaces.com may be returned in their original, unused condition for a full refund of the purchase price within 14 days from original shipment dispatch date.
Damaged, Defective or Missing Merchandise
Please inspect your merchandise carefully upon arrival & report any damaged, defective or missing merchandise to us immediately so that we can resolve the issue as quickly as possible. *Damages must be reported within 24 Hours of delivery for claims to be valid.
All merchandise purchased from www.statement-necklaces.com may be returned in their original, unused condition for a full refund of the purchase price within 14 days from original shipment dispatch date.
- You must contact us to request a return within 10 days of receiving the item so that we may issue
a Return Authorization Number (RAN) - All returned packages must have tracking numbers and insurance, with the RAN # clearly displayed .
- All shipping and handling costs in connection with returns are the responsibility of the customer.
- Refund will be issued, via your original payment method, once we have received the item.
Damaged, Defective or Missing Merchandise
Please inspect your merchandise carefully upon arrival & report any damaged, defective or missing merchandise to us immediately so that we can resolve the issue as quickly as possible. *Damages must be reported within 24 Hours of delivery for claims to be valid.
- We will provide you with a return shipping label.
- If available, a replacement will be shipped out once we receive the damaged item. If a replacement item is not in stock at the time, we will issue a full refund for the item.
Shipping Policy
Orders usually ship within 1-3 business days of cleared payment!
Orders usually ship within 1-3 business days of cleared payment!
- Shipping to the Continental US is Included in our pricing!
- Items ship via USPS Priority Mail.
- Shipping to the Continental US only at this time.
- Shipping notification and Tracking information will be emailed to your email address as soon as it becomes available.
Payments
Please note that the charge through your Paypal account or on your card for your order will be from "LANDSENDENT"
*You must be 18 years old or older to purchase from our site (Paypal also requires that you be 18 yrs. or older to start an account).
Please note that the charge through your Paypal account or on your card for your order will be from "LANDSENDENT"
*You must be 18 years old or older to purchase from our site (Paypal also requires that you be 18 yrs. or older to start an account).
Privacy Policy
This Privacy Policy governs the manner in which Statement-Necklaces.com collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.statement-necklaces.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Statement-Necklaces.com.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Statement-Necklaces.com may collect and use Users personal information for the following purposes:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Changes to this privacy policy
Statement-Necklaces.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy, terms of service and guarantee. If you do not agree to these policies, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
http://www.statement-necklaces.com
[email protected]
This document was last updated on March 20, 2013
Privacy policy created by Generate Privacy Policy
This Privacy Policy governs the manner in which Statement-Necklaces.com collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.statement-necklaces.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Statement-Necklaces.com.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Statement-Necklaces.com may collect and use Users personal information for the following purposes:
- - To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - - To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - - To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Changes to this privacy policy
Statement-Necklaces.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy, terms of service and guarantee. If you do not agree to these policies, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
http://www.statement-necklaces.com
[email protected]
This document was last updated on March 20, 2013
Privacy policy created by Generate Privacy Policy
Security
For your security & peace of mind, our online shopping cart and checkout system is hosted by PayPal! PayPal is the #1 most trusted online payment processing provider. Sending payments via Paypal enables you to pay without ever sharing your financial information! PayPal also guarantees 100% protection against unauthorized payments sent from your account & all transactions are secured by Paypal's industry leading SSL Encryption.
The security of your sensitive financial & personal information is of the utmost importance to us! Below are some of the most frequently asked questions regarding the safety of our site:
Is it safe for me to use my credit card? Is your site secure?
It is safer to use your credit card on our site than at a mall. Our checkout system is equipped with Secure Socket Layer technology, or SSL, via Paypal, to ensure that our customers’ sensitive data is securely transmitted during the checkout process.
What is SSL? How does it work to protect me?
SSL is a protocol developed for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection.
You know you are using an SSL-protected session with a web site when the URL in the address bar begins with an “https” prefix rather than “http“. Each browser may indicate this in other ways as well, including: displaying a gold colored padlock in the status bar of the browser & highlighting the address bar with a different color, particularly
green.
Our online shopping cart & checkout system is hosted by Paypal & uses their encryped checkout system to process all orders. Once you proceed to checkout you will have entered the Paypal SSL Encrypted server; you will notice the "https" in your browser bar, a gold padlock & the browser will remain highlighted in green for the duration of the checkout process. All financial & personal information entered during the checkout process is entered directly into the Paypal industry leading SSL Encrypted server, meaning your financial information is never collected nor retained on our website!
Again, when shopping with us, your personal information is never at risk. As long as you access The Himalayan Salt Boutique using a standard secure browser that supports SSL, such as Netscape, Google Chrome, Internet Explorer, etc., the personal data you enter (name, address, phone number, credit card information, etc.) is protected by the Paypal encrypted server for your protection during the transmission process.
Here are some frequently asked questions about PayPal and using our Paypal hosted shopping cart.
What is PayPal?
PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. When you proceed through our checkout process, you will checkout via PayPal’s Secure checkout pages -only PayPal will have your credit card or bank account information.
Is PayPal secure?
Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number, again, your financial information never leaves PayPal.
Do I have to sign up for a PayPal account to use the shopping cart checkout?
No. You can still use the checkout even without signing up for a PayPal account. Simply click on “Proceed to Checkout” & you will checkout using your name, address and credit card payment just like you would with any other online shopping carts.
Does it cost me anything to use or sign up for PayPal if I do decide I would like an account?
No. It is free to use PayPal or to open a PayPal account and send money using your PayPal account. The merchant is charged a proccessing fee but the buyer will pay no fees at all.
How do I sign up for PayPal?
Signing Up for PayPal is simple and easy! You will receive the option to open a PayPal account when you are ready to checkout. Or you can go to the PayPal site directly to open an account.
If you have any questions or concerns about any of our items or policies, you are welcome to contact us at [email protected]!
For your security & peace of mind, our online shopping cart and checkout system is hosted by PayPal! PayPal is the #1 most trusted online payment processing provider. Sending payments via Paypal enables you to pay without ever sharing your financial information! PayPal also guarantees 100% protection against unauthorized payments sent from your account & all transactions are secured by Paypal's industry leading SSL Encryption.
The security of your sensitive financial & personal information is of the utmost importance to us! Below are some of the most frequently asked questions regarding the safety of our site:
Is it safe for me to use my credit card? Is your site secure?
It is safer to use your credit card on our site than at a mall. Our checkout system is equipped with Secure Socket Layer technology, or SSL, via Paypal, to ensure that our customers’ sensitive data is securely transmitted during the checkout process.
What is SSL? How does it work to protect me?
SSL is a protocol developed for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection.
You know you are using an SSL-protected session with a web site when the URL in the address bar begins with an “https” prefix rather than “http“. Each browser may indicate this in other ways as well, including: displaying a gold colored padlock in the status bar of the browser & highlighting the address bar with a different color, particularly
green.
Our online shopping cart & checkout system is hosted by Paypal & uses their encryped checkout system to process all orders. Once you proceed to checkout you will have entered the Paypal SSL Encrypted server; you will notice the "https" in your browser bar, a gold padlock & the browser will remain highlighted in green for the duration of the checkout process. All financial & personal information entered during the checkout process is entered directly into the Paypal industry leading SSL Encrypted server, meaning your financial information is never collected nor retained on our website!
Again, when shopping with us, your personal information is never at risk. As long as you access The Himalayan Salt Boutique using a standard secure browser that supports SSL, such as Netscape, Google Chrome, Internet Explorer, etc., the personal data you enter (name, address, phone number, credit card information, etc.) is protected by the Paypal encrypted server for your protection during the transmission process.
Here are some frequently asked questions about PayPal and using our Paypal hosted shopping cart.
What is PayPal?
PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. When you proceed through our checkout process, you will checkout via PayPal’s Secure checkout pages -only PayPal will have your credit card or bank account information.
Is PayPal secure?
Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number, again, your financial information never leaves PayPal.
Do I have to sign up for a PayPal account to use the shopping cart checkout?
No. You can still use the checkout even without signing up for a PayPal account. Simply click on “Proceed to Checkout” & you will checkout using your name, address and credit card payment just like you would with any other online shopping carts.
Does it cost me anything to use or sign up for PayPal if I do decide I would like an account?
No. It is free to use PayPal or to open a PayPal account and send money using your PayPal account. The merchant is charged a proccessing fee but the buyer will pay no fees at all.
How do I sign up for PayPal?
Signing Up for PayPal is simple and easy! You will receive the option to open a PayPal account when you are ready to checkout. Or you can go to the PayPal site directly to open an account.
If you have any questions or concerns about any of our items or policies, you are welcome to contact us at [email protected]!
